Frequently Asked Questions

  • It depends on the season, but during summer we’re typically 3–6 weeks out. We’ll confirm your start date when we finalize your booking.

  • Possibly. If a project wraps early or a slot opens up. We keep a short-call list for flexible customers.

  • We track weather closely and adjust as needed. We’ll communicate any changes clearly. No guessing required.

Scheduling

  • Most exterior repaints take 2–5 days. Decks and interiors vary. We’ll give you a clear timeline before we start.

  • Not at all, as long as we have access to what we need, we’ll handle the rest and keep you in the loop.

  • All work is completed by experienced painters who follow our detailed standards. We don’t just hand it off and hope for the best, but stay involved to make sure it’s done right.

Project Process

  • Yes, we always wash surfaces first and use cleaning agents when needed to help paint bond properly.

  • Yes, we scrape, sand, prime, caulk, and repair where needed. All prep is included in your Scope of Work.

  • We use Sherwin-Williams or Behr depending on the application. For decks, we use solid stain. We never cut corners with cheap paint.

  • Always. We use high-grade elastomeric caulks that stay flexible and last for years.

Prep & Materials

  • Pricing is based on square footage, surface condition, accessibility, and scope. We provide clear, detailed estimates.

  • Yes, most projects require a 30% deposit to secure your date and materials.

  • We accept checks, cash, ACH, and all major credit cards.

Pricing & Payment

  • Absolutely! We offer simple consultations and can provide digital mockups to help you visualize the final result.

  • We can apply samples for a small fee if you're stuck between options. Just ask.

Color & Design

  • We’ll send you a prep checklist. Generally, we ask you to clear furniture, trim bushes, and secure pets.

  • Yes, we mask and cover as needed. If there’s ever a specific item or area that’s a concern, just let us know and we’ll handle it.

Jobsite Expectations

  • Let us know right away. We want it done right, and we’ll fix anything we missed or that doesn’t meet our standard.

  • Yes, most projects come with a 2-year workmanship warranty. If something fails due to our prep or application, we’ll make it right.

  • Yes, we leave behind all leftover paint clearly labeled for future touch-ups.

  • Yes, just let us know what you want included and we’ll add it to your quote.

  • Absolutely, in fact, we specialize in repaints on older aluminum and T1-11 homes. It’s one of our strengths.

  • You can, just let us know and we’ll provide updated pricing and timeline.

  • Yes — we carry general liability coverage and can provide a certificate upon request.

  • Text or call (330) 846-1242. We keep communication simple and responsive.

After the Job

  • Privacy Policy

    (Last Updated: Feb. 25, 2025)

    1. Introduction

    Summit Pro Painters LLC ("we," "our," or "us") respects your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, services, or communicate with us, including via SMS.

    2. Information We Collect

    We may collect the following types of information:

    Personal Information (e.g., name, phone number, email, address)

    Payment Information (if applicable)

    Communication Records (including SMS messages and service inquiries)

    Website Usage Data (via cookies and analytics tools)

    3. How We Use Your Information

    Your information is used for:

    Scheduling and managing painting services

    Customer support and service updates

    Processing payments and invoices

    Marketing and promotional communications (with opt-out options)

    SMS notifications related to service appointments, confirmations, and updates

    4. SMS Communications

    By providing your phone number, you consent to receive SMS messages from us regarding your services. Standard messaging rates may apply. You can opt out at any time by replying “STOP.”

    5. Information Sharing

    We do not sell or rent your personal information.

    We do not share your mobile information with third parties for marketing purposes.

    Commitment to Data Protection:

    We do not transfer consumer data to external organizations, except as required by law or for necessary service operations.

    We prevent unauthorized sharing through:

      • Implementing strict access controls.

      • Conducting regular audits to ensure data security.

    Third-party service providers may receive data for for payment processing or communication tools and to legal authorities if required by law.

    All third-party service providers to follow strict data protection standards.

    User data is only shared under secure conditions.

    6. Data Security

    We implement reasonable security measures to protect your data but cannot guarantee absolute security.

    7. Your Rights

    You may request to review, update, or delete your personal information by contacting us.

    8. Updates to This Policy

    We may update this policy. Changes will be posted on our website with the updated date.

    9. Contact Us

    For any privacy concerns, contact us at:

    📧 Email: tim@summitpropainters.com

    📞 Phone: (330)846-1242

  • Terms & Conditions

    (Last Updated: Feb. 25, 2025)

    1. Introduction

    These Terms & Conditions ("Terms") govern your use of Summit Pro Painters LLC's services and website. By engaging our services, you agree to these Terms.

    2. Services Provided

    Summit Pro Painters LLC provides professional painting and handyman services. All service details, pricing, and scheduling will be confirmed in writing before work begins.

    3. Payments & Deposits

    A deposit may be required before starting work.

    Payments are due upon completion unless otherwise agreed.

    Late payments may incur additional fees.

    4. Cancellations & Rescheduling

    Cancellations must be made at least 48 hours in advance.

    Last-minute cancellations may result in a fee.

    Weather-related rescheduling will be communicated promptly.

    5. SMS Communications

    By using our services, you agree to receive SMS notifications.

    You may receive messages monthly or as needed based on your service appointments.

    Text “HELP” for assistance.

    You may opt out by replying "STOP."

    6. Liability & Warranty

    We guarantee quality workmanship but are not liable for pre-existing damage or unforeseen structural issues.

    Any warranty claims must be reported within 60 days of service completion.

    7. Use of Website

    Our website content is for informational purposes only.

    Unauthorized use or reproduction of our content is prohibited.

    8. Changes to Terms

    We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

    9. Contact Us

    For questions, contact us at:

    📧 Email: tim@summitpropainters.com

    📞 Phone: (330)846-1242

  • Appointment Scheduling & Confirmations – We send messages to confirm, remind, or reschedule painting appointments. Customer Support & Service Updates – We provide updates on ongoing projects, estimated arrival times, and important service-related notifications. Promotional Offers & Updates – Occasionally, we may send special offers, seasonal discounts, or service updates to our customers. Billing & Payment Reminders – We may send payment confirmations, invoices, or reminders for outstanding balances. Message and data rates may apply. Message frequency varies. You may receive messages quarterly or as needed based on your service appointments. For assistance, text HELP or INFO, and to opt-out, text STOP or UNSUBSCRIBE. We confirm that no mobile opt-in information is shared with third parties.

Misc.